Systems Team
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Everything posted by Comp_uter15776

  1. Hi, This issue is down to Steam's authentication servers, and is known to be an issue by the devs when the number of people connecting exceeds around 500. So far the only recourse is to try and reconnect every 5 minutes or so.
  2. If you do get that I'd suggest hitting F7 so FP can investigate.
  3. If you wish to appeal your ban submit it at
  4. Hi, Whilst I empathize with your frustration it's important to note these server crashes are affecting every server; potentially due to the new navmesh functionality. You can read a greater explanation on the Rustafied site: As it indicates we're working with the developers on this but there's no resolution yet - we make use of half-hourly backups to ensure the rollback does not go too far, but to have realtime saves would be infeasible. Nevertheless, good luck in your future endeavours
  5. Hi, I approved it a few minutes ago, you should be good to go now! Enjoy!
  6. Hi Jens, I'm currently looking into this now
  7. Hi, this is a Steam issue when the server gets heavily populated; basically Steam's authentication servers can't keep up. So far the only fix recognised is to keep trying every 5 minutes or so.
  8. We have since increased EU Odd's pop to 225 so we're going to see how that goes for a little while before making any other alterations
  9. Hello, We're still looking into the cause with the devs; normally these issues are down to FP not optimising the game (instead focusing on content additions/changes) which causes instabilities.
  10. Hi, It looks like this week's server update(s) should improve performance, so that should resolve most of what you're seeing here come Thursday.
  11. Hi, This should be fixed from now onwards; there was a slight discrepancy with the automatic restart that is scheduled at 6am BST. If you become aware of any other shutdowns that are unplanned going forward please let us know and we'll look into it.
  12. Hi, We're currently investigating the root of these problems on EU Medium II and are working with the devs to resolve it.
  13. Hello, Please submit a ticket to and you'll get assistance there.
  14. RIP radsuit guy!
  15. We have many reasons why we wouldn't do this and any warnings made are behind the scenes instead of in public chat. If we don't ban the others it's mostly due to determining that the other players were not aware of the offending player's hacking.
  16. This is part of our vanilla experience, we let you have the fun of tearing it down and taking the goodies inside.
  17. No, we do not return or spawn in new items that you have lost, nor do we rebuild your base, even if you personally reported the player. We stay as vanilla as possible which includes the aforementioned.
  18. This would be mostly due to us not seeing any reason to ban them or that we couldn't get enough evidence to ban them. If you do obtain new, conclusive proof, please feel free to send it to any available moderator who will proceed to look into it. Unfortunately, status updates cannot be provided at any point when investigating players.
  19. Whether it’s via TeamSpeak (, or if you have a mod added on steam, there’s many places to ask for help. The best way to report players (i.e. hacker(s), overly toxic player(s) and so forth) is to tell the mod directly: Who, Where, and What. Who: the player's name and or profile link, Where: the current server they are on, and What: the person is doing By doing this it saves the moderator time to go do their job; or if they are away they can see who needs to be looked into by seeing their pokes or messages. The same basic concept works for general help, just message the mod what’s going on and on some occasions leave your steam ID if you need them to get back to you.
  20. Hi, I've moved this to Technical Support - you might get more responses here 600MHz RAM sounds incredibly slow though - are you on DDR2, or a very very early DDR3? You could probably see a benefit from upgrading but listing your specs might be useful. For example, if you're on DDR2 then the rest of your system won't be much better either Also yes, SSDs are the best single-component upgrade you can bring to a PC.
  21. Hi, your friend would have to submit a ticket at
  22. As above, we tend to find "griefing" as a misnomer here - if someone is able to "grief" your base, it means they got TC access (unless you had no TC in which case that's a life lesson). By extension, if they takeover the TC, it's now effectively theirs. As a result they can do as they wish. Sorry you seem to have got the tough end of a raid; but life goes on and next time you can take what you've learned and build an even more secure base
  23. Hello, This is normal procedure for our all our servers. They automatically restart at low traffic times to keep performance at its highest.
  24. If you're brand new, you might be interested in the new Edge instructionals: More are getting released soon too
  25. No worries, good luck!